CSAS Security Marshals

TMS provides visible patrols across parks, town centres and public spaces, using both foot patrols and vehicle patrols to maintain a consistent and responsive security presence. Patrol routes can be planned around known risk areas, peak activity times and local authority priorities, helping to deter anti-social behaviour, identify issues early and provide reassurance to the public, businesses and stakeholders. Every patrol is carried out professionally, with clear reporting so activity, observations and incidents are properly recorded.

TMS officers help manage anti-social behaviour across public spaces, including disorderly conduct, aggressive behaviour and public order incidents. Officers provide a visible presence, assess situations early and take appropriate action to reduce escalation, protect the public and support local stakeholders. Where incidents occur, they are handled calmly and professionally, with clear reporting so there is an accurate record of what happened, who was involved and what action was taken.

TMS maintains a visible security presence during peak anti-social behaviour hours, helping to deter incidents, disrupt repeat issues and provide reassurance when public spaces are at higher risk. Patrols can be planned around known hotspots, local intelligence and periods of increased activity, ensuring officers are positioned where they can have the greatest impact. This supports early intervention, reduces the chance of escalation and provides clear reporting on patrol activity, incidents and actions taken.

TMS officers support local authority enforcement by helping maintain compliance with agreed rules, regulations and public space requirements. Officers provide a visible and professional presence, engage with members of the public clearly and proportionately, and help identify issues that may require further action. This supports safer, better-managed environments while ensuring observations, incidents and actions are recorded accurately for the relevant stakeholders.

TMS officers support local business owners by responding to security concerns, recording incidents and providing a visible point of contact across the area. Officers can engage with businesses during patrols, gather relevant information and report issues such as anti-social behaviour, disorder, suspicious activity or repeated disruption. This helps local businesses feel supported while giving stakeholders a clearer picture of what is happening on the ground, where problems are occurring and what action has been taken.

TMS officers support local community engagement by providing a visible, approachable presence across public spaces, town centres and key community areas. Officers can speak with residents, visitors and local businesses, helping to promote the council’s work while gathering useful feedback from people on the ground. This helps build trust, improves public confidence and ensures concerns are reported clearly so stakeholders have a better understanding of local issues, recurring risks and community priorities.