Environmental, Social &

Governance

TMS Protection has been built on the belief that security done well goes beyond protecting people and property. It means being accountable to the communities we operate in, the people we employ, and the environment we all share.

Our ESG commitments are not a separate policy document. They are built into how we recruit, how we train, how we operate and how we grow. Every decision we make is measured against the same question: does this reflect the kind of business we want to be?

e.s.g.

Environmental

Carbon REduction

We are working with Positive Planet to establish a formal Carbon Reduction Plan. We use a carbon footprint calculator to monitor our emissions and track progress over time.

Our staff receive contract-specific Green Toolbox Talks, which set out practical steps for reducing waste and energy use on each site. These are not tick-box exercises. Staff are required to confirm they understand and will follow the commitments set out in each session.

Energy & Water

At both our offices we operate the following measures:

Switch It Off policy covering lights and devices when not in use
LED lighting throughout both offices
Water use minimisation and water filling stations for reusable bottles
All management information stored and accessed electronically wherever possible

Transport

We are committed to transitioning to a fully electric and hybrid vehicle fleet by 2028, converting each vehicle as its lease expires. We currently operate two electric vehicles. Additional measures include:

Car sharing encouraged across the team
Local recruitment to reduce commuting distance
Efficient route planning for all mobile operations
Use of public transport encouraged
Access to the Halfords Cycle to Work scheme for all staff

Paperless Ops

TMS Protection does not wait for a client to raise a concern before assessing its own performance. We monitor ourselves continuously.

We aim to be fully paperless by 2028. Our SmartTask Contract Management System allows all staff to complete, update and access logs, reports and assignment instructions online. Supporting this:

All client reports are published electronically and available through our real-time client portal
We only print when necessary and always print double-sided

Waste

We achieve zero waste to landfill. All waste at our offices is separated into paper, glass and plastic for recycling.

We do not use single-use plastics and have arranged refillable alternatives with our suppliers, including refillable ink cartridges and water bottles. We generate monthly reports to measure and track waste reduction.

e.s.g.

Governace

Sound governance is what allows everything else to function. It is what gives our clients confidence that we will still be here, and still be performing, five years into a contract.

ISO 9001

TMS Protection holds ISO 9001 certification for quality management and ISO 14001 certification for environmental management. Both are maintained through our Integrated Quality Management System and subject to regular external audit. These accreditations reflect a commitment to continual improvement across every aspect of our operations, not just compliance.

Accreditations

We hold SIA Approved Contractor Scheme status for the provision of Security Guarding, Door Supervision and Keyholding services. This is an organisation-level accreditation, separate from the individual SIA licence held by each of our officers. Together, they mean that both the company and the people we deploy meet the standards set by the Security Industry Authority.

Our CSAS accreditation is awarded by Kent Police and was reaudited in 2025. This gives our officers policing powers in the community that standard security operatives do not hold. In 2026, a further six officers were upskilled to CSAS standard.

Staff Vetting

All TMS Protection staff are vetted to BS 7858 standard. The vetting process covers:

Identity verification
SIA licence checks
A five-year written employment background check
Right to work in the United Kingdom
Character reference checks

Vetting is managed by Jodie Lockwood, who holds a CIPD Level 3 Diploma in HR Management and is fully trained in BS 7858 requirements. We carry out weekly screening and annual DBS checks for all staff in line with the SIA watchlist.

Data Security

We have achieved zero data or security breaches.

All body worn video footage is managed through our Smart Digital Evidence Management System with AES-256 encryption, role-based access permissions and two-factor authentication on administrator accounts.

We are fully GDPR compliant, with default footage retention set at 28 days and Data Protection Impact Assessments reviewed monthly.

Annual penetration testing and scenario-based breach simulations are carried out to maintain the integrity of our systems.

Health & Safety

TMS Protection Holds CHAS and SafeContractor Accreditations, demonstrating our commitment to health and safety best practice across all contracts. We are also Prompt Payment Code accredited, reflecting how we treat the businesses in our supply chain.

Monthly Service Reports

Our Business Continuity Policy and Plan is maintained and updated by Managing Director Tom Devine.

We carry out bi-monthly IT integrity tests simulating potential failure scenarios.

Our systems are cloud-based and portable, meaning most office-based functions can continue remotely without disruption to service delivery.

The TMS

Flywheel

Everything we do as a business connects. Our ESG commitments do not sit alongside our operations. They run through them.

The TMS Protection Flywheel sets out the six principles that drive our business forward. Each one feeds into the next.

We put our people first. That builds the relationships that allow us to deliver operationally.

Six Principles

Put People First
Build Great Relationships
Deliver Operational Excellence
Grow the TMS Protection Brand
Create Positive Social Impact
Strengthen Financial Acumen

This is not a values statement on a wall. It is how we make decisions.

Operational excellence grows the TMS Protection brand. A stronger brand creates positive social impact. And that impact strengthens our financial foundation, which lets us invest in our people again.

Accreditations

That Matter

Every logo in our accreditation strip represents an independently verified standard that TMS Protection has met and continues to maintain.

TMS Protection Ltd currently holds SIA Approved Contractor Scheme (ACS) status for the provision of Door Supervision, Security Guarding and Key Holding, CSAS ISO 9001, ISO 14001 and BS 7858 staff vetting.